Cultivating Your Customers: The Secret to Higher Profits
October 26, 2021 1:00 PM - 2:00 PM
Sponsor: Food Animal Concerns Trust
Are you looking to maximize your profits on your farm? Business owners often think they have to find more customers to make more money. But what if the secret to higher profits is taking care of the customers you already have? In this workshop, we’ll share several strategies to excite and amaze your customers and move them into superfan status.
Our guest presenter is Corinna Bench. Corinna is an entrepreneur, CSA farmer, speaker, podcaster, consultant, and educator who is committed to helping CSA farmers build CSAs that are profitable and viable for the long-term. Since 2008, she and her husband are full-time farmers at Shared Legacy Farms in Elmore, OH, where they manage a 425 member CSA customer base, that now boasts a retention rate near 90%. Corinna is also the founder of MyDigitalFarmer.com which is dedicated to helping farmers master the art of messaging, sales and customer management for their CSA.